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Nestlé buys Freshly, valuing meal delivery firm at $950M – Grocery Dive
Global Food Delivery Service Software Industry Growth Analysis & Forecast 2026: Route4me, Doordash, Grubhub, Postmates, Square, Zippykind, Mobi2go, Ontime 360, Tookan – re:Jerusalem
Washington restaurant owners upset after delivery apps sell food without permission – KING5.com
Food delivery apps are more popular than ever. But can they help restaurants survive? – Los Angeles Times
How much should delivery companies be able to charge restaurants? It’s a question that has been brought into sharp relief by COVID-19, as restaurants have seen takeout and delivery orders, which might have previously made up a fraction of their sales prepandemic, become essential to their survival.
Nationwide, among the “Big Four” apps that make up an estimated 95% of the third-party delivery market — Postmates, Grubhub, UberEats and Doordash — most charge restaurants a commission fee of 15% to 30% per order. Business owners usually negotiate a contract when signing up for a delivery app: If a restaurant chooses to use multiple delivery services, it might be charged a higher commission than if it signed an exclusive agreement with one app.
At one point, as the pandemic’s devastating toll on restaurants became apparent — in L.A. County alone 80% of restaurant jobs vanished virtually overnight — many delivery services issued statements of support for local businesses. Some apps temporarily reduced commission fees or offered special discounts for new sign-ups, but critics pointed out that the promotions mainly reduced fees on the consumer side, and did little to significantly reduce fees for restaurants.
On the consumer side, delivery apps often charge customers a flat rate for delivery (which can vary according to a restaurant’s distance and other factors) or simply tack on a percentage-based service fee. But just because you’re paying $5 to Postmates or Grubhub for delivery from your local pizzeria, doesn’t mean the business is off the hook.
Delivery Hero’s food delivery platform Foodpanda forays into Japan – Verdict Foodservice
Asian food delivery platform Foodpanda has launched its operations in Japan.
A regional brand of German delivery app Delivery Hero, Foodpanda is initially starting its operations in the Japanese cities of Kobe, Yokohama, Nagoya, Sapporo, Fukuoka, and Hiroshima. The brand will grow its footprint across in the future.
In addition to delivery services, Foodpanda will also launch quick commerce locally. This service will allow customers to order for household products, including groceries, and get them delivered to their doorstep within ‘record speed’.
Fresno City Council caps food delivery fees at 15% – The San Joaquin Valley Sun
The Fresno City Council approved new regulations Thursday in an effort to help local businesses struggling due to the COVID-19 pandemic.
Sponsored by Fresno City Council members Mike Karbassi and Luis Chavez, the bill has three main components: It caps third=party food delivery service fees at 15 percent, offers rent deferral and eviction moratorium for commercial tenants and limits the liability to businesses that are acting in good faith with the coronavirus health-safety guidelines.
The 15 percent service cap and eviction moratorium will be in effect for 90 days after the local emergency is terminated.
Karbassi said many restaurant owners have told him that third party food delivery services have been price gouging by “highjacking” their menus and charging high prices to customers
“It still allows them to be profitable,” Karbassi said about the delivery services. “But it still gives our restaurants a fighting chance because the margin of 30 to 35 percent that’s happening now is so challenging because the margins for restaurants are so low, they don’t really have a chance to make money.”
To take advantage of the rent deferral and eviction moratorium, the bill requires residential and commercial tenants to notify their landlords in writing that they cannot pay rent due to a coronavirus-related impact and provide documentation supporting the claim.
In order to limit liability of businesses acting in good faith with the health guidelines, the bill states: “No cause of action shall exist against a business for COVID-19 infections alleged to stem from the business, so long
Denver considers capping third-party food delivery fees to ease burden on local restaurants – coloradopolitics.com
Denver restaurants may catch a break if it’s up to Denver City Councilwoman Kendra Black.
Black is pushing forward a proposal that would cap commission fees for third-party food delivery companies, such as Uber Eats and GrubHub, to lighten the load felt by local restaurant owners, who are barely scraping by because of the pandemic.
“Restaurants are a really important part of our culture, our neighborhoods and our economy. And as we know, they’re really suffering today with decreased capacity, fewer people going out, and cold weather on the way,” Black said Wednesday to council’s Finance and Governance Committee.
Malaysian Road Safety Institute Pushes For Better Training Of Food Delivery Riders – VOA Asia
KUALA LUMPUR, MALAYSIA – Almost every day 26-year-old Amirul Rashid is on his motorbike delivering food. He must deal with traffic, changing weather conditions and sometimes impatient customers who keep sending messages asking when their food will arrive. Rashid says it’s the same situation for most food delivery riders and unfortunately that prompts some of them to disobey traffic rules, whether it’s the speed limit or a stop light.
“Pressure usually comes from the customers because usually the customers want their orders fast,” Rashid says. But he also blames the riders themselves for rushing on the roads so they can make more money. “We often hear about delivery riders getting in accidents,” Amirul added.
Although there is not a specific breakdown for delivery riders, 66% of the people killed in road accidents in Malaysia are motorcyclists according to the Malaysian Institute of Road Safety Research and there are often headlines in the news about accidents involving food delivery riders.
Meals On Wheels For Kids Needs Volunteers For Food Delivery – St. Pete, FL Patch
ST. PETERSBURG, FL — Meals On Wheels for Kids needs volunteers to help continue food delivery services in the St. Petersburg area.
The program delivers meals to children who attend school online because of the coronavirus pandemic.
Meals On Wheels launched in March when schools were closed due to the pandemic. The program counts on 125 volunteers each week to deliver solid meals. Volunteers deliver a box of shelf stable foods and frozen meals, as resources allow, on Mondays and Wednesdays between 10 a.m. and 2 p.m.
The delivery times can take from one hour to an hour-and-a-half.
Meals On Wheels serves children in St. Petersburg, Clearwater and Lealman.
For more information about how to become a volunteer or to donate, visit Meals On Wheels.
Clever Reuse Ideas for Insulated Food Delivery Bags | Earth 911 – Earth911.com
Perhaps you’ve placed an order and they’re standing right outside your front door. Shiny. Pretty. Insulated bags loaded with yummy items.
Amazon Prime, which offers doorstep drop-offs from Whole Foods, uses silvery plastic padded bags when packing up refrigerated and frozen items. While they seem to work nicely for delivering frosty food, the empties deserve attention. We’re doing just that.
We’re featuring useful ideas for repurposing them as well as focusing attention on how they factor into the plethora of unnecessary plastic waste.
Ideas for reusing and upcycling the foil insulated bags are plentiful. They are useful as-is — especially when you need a padded pouch. For example:
For other projects, they’re quite versatile and a snap to work with.
Former Flea St. Cafe chef starts meal delivery service – Palo Alto Online
Parker is now offering multi-course dinners for delivery three days a week, with dishes like white sea bass roasted in miso butter, chicken liver mousse with rosemary focaccia and a dry-aged rib eye steak with tomato, corn and bread salad, fresh mozzarella and pickled red onion chimichurri.
Local chef Charlie Parker has started delivering meals locally. Photo courtesy Charlie Parker.
The chef and Menlo Park native started Charlie Parker Provisions after his most recent employer, Mayfield Bakery & Cafe in Palo Alto, closed permanently in late July. It started informally, with Parker making dinners once a week for friends and family. On Wednesdays, he’d send that week’s menu out to a group text and friends would come pick the food up on Sundays.
“It was a way to stay in touch with friends and help them out,” he said.
This eventually snowballed, and he was introduced to the owner of Namesake Cheesecake in Menlo Park, who happened to have a kitchen available for use. He’s been preparing all of the meals out of that space for the last month.
Parker has cooked at numerous notable local restaurants, including Manresa in Los Gatos, The Village Pub in Woodside, Ubuntu in Napa and three Daniel Patterson establishments (Plum Bar in Oakland, Haven in Oakland and Alfred’s Steakhouse in San Francisco).
His goal with the meal delivery service is
Autonomous food-delivery robots roll out on ASU’s Tempe campus – The Arizona Republic
A fleet of 40 autonomous robots has been deployed on Arizona State University’s Tempe campus, making it the latest institution to implement robot food-delivery from Starship Technologies, according to a university release.
ASU’s food-service provider, Aramark, has partnered with the delivery robot’s creator, Starship, to provide the nearly four dozen robots that will serve ASU’s on-campus community. According to the release, the robots will retrieve food and drinks from “on-campus retailers to be delivered anywhere on campus, within minutes.”
Starship is already providing the food-delivery services to over 10 campuses across the country. The robots rolled out to Northern Arizona University‘s campus in 2019.
Customers use the Starship Deliveries app to choose their food or drink items and then drop a pin on the map to designate where they want the robot to deliver their food, the release said. Using an interactive map, users can watch on their phones as the robot makes its journey. Customers receive an alert when the robots arrive and can then use the app to unlock the container and collect their order.
This service accepts Maroon and Gold dollars, but there is a delivery charge with each order.
The delivery usually takes just a matter of minutes, depending on the
Interview: Fair Food Delivery Act – FOX40
When you’re sitting on the couch, not wanting to move, what could sound or taste better than having your favorite food brought right to your door?
Small restaurateurs say the cost of that convenience is high on their end, and highly controversial if they haven’t agreed to some of your favorite delivery platforms bringing you their food.
A bill now waiting for the governor’s signature will remix the landscape when it comes to the menus on these services and do something our moms all taught us to do when we were little, ask permission.
Sonseeahray spoke to Binchoyaki chef and owner Craig Takehara and Assemblymember Lorena Gonzalez about the Fair Food Delivery Act and how it will impact restauranteurs.
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